Delamode is a dynamic logistics and freight forwarding company, providing award winning supply chain solutions on a national and international scale. With over 25 years’ experience, Delamode has become widely renowned for delivering high quality road transport (groupage, full & part loads) services between the UK and Europe, as well as offering end to end logistics solutions and specialist fulfilment services.
Delamode’s fulfilment services, which are operated from a large facility in Essex, range from standard pick and pack accounts, through to complex and fully integrated e-commerce fulfilment operations.
The Business Problem
Delamode’s warehouse facility was built in 2006 and was originally installed with high bay pallet racking. In 2007, Delamode appointed Acorn Warehouse Solutions to fit out the 84,000 sq ft warehouse including an installation of 7000 locations of pallet racking. and a mezzanine over the loading docks to gain valuable space. A two tier mezzanine of 2000 m² (20,000 ft²) was installed in 2008.
The company continued to grow their range of services, leading to their emergence as a specialist fulfilment service provider. Due to this ongoing success in the ecommerce fulfilment sector, an urgent requirement arose to extend and redevelop the fulfilment areas in the warehouse to meet customer growth demands. As a result, sections of the high bay pallet racking were removed leaving a floor area on which installation of tiered mezzanine floor areas was needed.
As a company with exacting demands, Delamode needed to find a warehouse solutions provider that would:
- Understand their evolving needs
- Provide detailed drawings and potential layout design solutions, and
- Optimise the space available
Providing a fulfilment service requires highly efficient processes and fulfilment areas to ensure that products can be picked and distributed to the end customer quickly.
It is vital that the fulfilment areas and shelving layouts are designed in such a way to optimise these processes, and where necessary, mezzanine floors are an ideal solution.
Subsequently, Delamode invited 3 companies to tender and requested detailed layout drawings for mezzanine flooring and product shelving.
In addition to the most efficiently presented solution, two other critical factors were used to evaluate the proposals; timing and cost. Acorn’s proposal included a drawing and layout design proposal to solve the problem; they were also competitively priced and able to respond to the tight timescales.